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For Parents

ATTENTION ALL PARENTS! We Want to Hear From You. Take our 2018 Parent Survey and let us know how we can serve you more effectively. 

To download the 2018 Parent Survey  click here

Finding the best child care for your child may seem difficult. There are so many elements to consider. CDSC’s CCR&R services can help make your decision easier by taking the guesswork out of choosing child care. Whether you are looking for a child care center, preschool, family child care home, summer program, special needs program, or school-age program, we help you make an informed decision. We provide you with information about quality indicators, types of child care programs available in your community, state licensing regulations, and information about child care subsidies to help pay for child care.

When you call our CCR&R department, a parent counselor will provide you with referrals to child care programs that best meet your child care needs. We have data on licensed and registered programs in New York City. The referrals are free of charge. You have the option to receive your customized consumer education referral packet by mail, email, fax or regular mail .

Child care referrals are available 8:00 am - 5:00 pm, Monday thru. Friday at 718-398-6738 ext. 8536 (English, Spanish and Haitian Creole), ext. 8530 (English and Spanish) or toll free at 1-888-469-5999 (English, Spanish, Chinese, and Haitian Creole), online anytime, or by completing the Referral Form and submitting by email, fax, or regular mail (instructions are included on the form).   

Quality Educational Information that you will receive:

  • Contact information to check the complaint history of a program
  • Referrals to New York State licensed/registered providers
  • Financial assistance
  • Accredited Child Care Information
  • Choosing the right care for your child

Referral Follow-up

Within a month of receiving a child care referral, the Parent Couselor will contact you to follow-up on the referral process.  The information you provide will enable us to improve the level of service and let us know if any changes are necessary.  This follow-up can be emailed to you in a link or sent by mail.

Contact Child Development Support Corporation (CDSC) with any questions and speak to a parent counselor by calling 718-398-6738, or emailing Elizabeth Best at Ebest@cdscnyc.org

Resources For Parents

Choosing the Right Care

Helpful Child Care Hints

Checking Complaints

Child Care Financial Assistance

Child Care Options

Workshops for Parents

Update Forms


Parent Education & Advocacy

Through various partnerships and collaborations, CDSC offers a wide range of resources free of charge to parents. Parents have access to workshops, hundreds of suggestions for fun, learning activities to do with their children, the latest information on child development, parenting issues, regulations on child care, and current legislation and policies affecting young children.

Parents are also encouraged and guided to advocate on a local and national level to help raise awareness of the importance of quality child care on the early development of children.







CDSC does not regulate or monitor child care programs for compliance issues or quality. We do not make recommendations to any programs. Referrals are provided solely to assist parents to locate child care services. Parents are encouraged to visit several facilities before making a final child care arrangement. It may also be a good idea to ask the child care facility for references and to check them. Choosing an appropriate child care setting is the sole responsibility of the parent or guardian. Any and all information provided to CDSC is kept confidential and will not be shared with any third party without written permission. CDSC is committed to maintaining the confidentially of its consumers.
If you have any comments or concerns about the services you have received from a parent counselor, please contact the CCR&R Coordinator at Ebest@cdscnyc.org  


Updated 8/2017