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311 Helpline

311 is New York City's main source of government information and non-emergency services. Whether you're a resident, business owner, or visitor, help is just a click, text, or call away.


ACCESS NYC, a free service that identifies and screens for over 30 City, State and Federal human service benefit programs. You may use this service anonymously or you may create an account. Some ACCESS NYC programs require you to create an account.

You may also apply or renew online for some benefit programs on ACCESS NYC. For other programs, ACCESS NYC will help you fill out and start an application but you will need to take additional steps outside of ACCESS NYC and contact the appropriate Agency to complete the application process. Agency office locations near you are available in ACCESS NYC.